*In preparation for the account migration coming with Patch 1.9, our servers will be down from 4AM CT on March 14th to 10AM CT on March 21st. For details on the account migration, please see our FAQ here.*
If you're not able to connect to the game, there are a few thing to check!
Check if the OMDU servers are up
You won't be able to play if the servers aren't up. You can check using the following steps:
1. Check if the servers are up here.
2. Check if there is a weekly maintenance here.
Check if something is blocking your connection
If you've checked and the servers are up, then something is blocking your connection to our servers!
1. Disable your antivirus, malware detection, internet security, and firewall programs. These can silently interfere with your connection.
Tip: This article explains the general steps involved in configuring your firewall for OMD!U.
2. Disable any additional programs you have running. Particularly, peer-to-peer file sharing programs can monopolize the ports needed for OMD!U to function properly. There are a wide variety of programs available that have peer-to-peer features, and we recommend you disable all of them when playing OMD!U.
4. Reinstall the game.
Check your system and router
1. Restart your modem, router and computer.
Share your logs with our team
If you're still having trouble, please provide our team your logs!
Additionally, please follow these directions so you can tell us what your Steam download region is set for: