There is currently a bug that is causing this message to appear at the wrong time. If you are experiencing this bug, you should instead be seeing an Invalid Password/Email message and help for that is located here.
1. Give it a little bit of time. It usually takes a couple minutes for the verification email to arrive. If you request another one in the mean time the system will queue a new one... and the old one won't arrive or will be expired.
2. Some email providers will limit requests and prevent their delivery. In the mean time, we suggest a different provider!
3. Double check your spam filter. It might be hiding! Please add firstname.lastname@example.org to your list of trusted contacts and try requesting a code again.
4. If you've done both of the above, please create a ticket here.