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I'm getting a "User is not authorized to login" or a "Login Failed" error. What should I do?

*If you were playing from outside North America, there's important news and it's why you can't login. We'll get you into the game, we just need to have you do a few things first. Check it here.

1. You might have entered the incorrect email or password. If you aren't sure you can reset your password here.

2. You might be trying to login during server downtime. You can check live updates on our server status here. For information on the weekly maintenance time check here.

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