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Where are my Team Fortress 2 Hats?

For the TF2 hat promotion you purchase the items in the Mann Co. Store. This gets you the hat, and Steam gives you a gift copy of the related Hero Academy team.

Note, this is a little different than some offers which give you hats for purchasing the item in the Steam Store. If you purchased the item via the Steam Store and wanted the TF2 hat, you will need to touch base with Steam support: https://support.steampowered.com/

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