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How do I get a Debug Log File on the PC?

If you're having issues starting up Hero Academy on PC, it might be helpful to send a full description of your problem and a Debug Log File to support@robotentertainment.com

To get a Debug Log File:

  • Create a file called user.cfg in  ..\Steam\steamapps\common\hero academy (or wherever your Hero Academy root directory is located)
  • Add the following text on a new line in the file: enabledebuglogfile
  • Run the game
  • Navigate to your Hero Academy root directory and find HeroAcademyDebugLog.txt

Send us that text file and a detailed description of your start-up issues and we'll investigate further.

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