If you're having issues starting up Hero Academy on PC, it might be helpful to send a full description of your problem and a Debug Log File to firstname.lastname@example.org
To get a Debug Log File:
- Create a file called user.cfg in ..\Steam\steamapps\common\hero academy (or wherever your Hero Academy root directory is located)
- Add the following text on a new line in the file: enabledebuglogfile
- Run the game
- Navigate to your Hero Academy root directory and find HeroAcademyDebugLog.txt
Send us that text file and a detailed description of your start-up issues and we'll investigate further.