Robot Entertainment Help CenterWelcome to the Robot Entertainment Help Center. You can search for your problem using the search box above or you can browse through our Frequently Asked Question by clicking on your product below.
If you can't find the answer you are looking you can create a ticket by clicking Submit Request at the top of this page!
- Account Registration: The Importance of Registering your Account
- What are Gold and Gems? How can I obtain them?
- My game keeps freezing or crashing! How can I fix this?
- What are the different game-play modes of Hero Academy 2?
- I opened a Vanity Chest and my Items did not show, are they missing?
- Can I migrate my EU account to the NA servers?
- I'm getting a "Servers are unavailable" error message or I'm always disconnecting. What should I do?
- When is the weekly Maintenance for Orcs Must Die! Unchained?
- I'm getting a "User is not authorized to login" or a "Login Failed" error. What should I do?
- How do I redeem a Hero Academy Content code?